Why is GENIEX Not Supported On My Phone? GENIEX is a mobile virtual network operator (MVNO) that allows users to connect to the internet using a variety of different cellular networks.
However, GENIEX is not supported on all phones. Here are some reasons why GENIEX might not be supported on your phone:
Why is GENIEX not supported on my phone?
Here is answer to your question.
- GENIEX only supports a limited number of devices.
You can check the list of supported devices in the next heading.
- GENIEX requires a certain minimum version of the Android operating system.
If your phone’s operating system is not up to date, you may not be able to use GENIEX.
- Your phone is rooted or has a custom ROM. GENIEX does not support phones that have been rooted or have a custom ROM installed.
If your phone has been rooted or has a custom ROM, you will not be able to use GENIEX.
- Your phone is not compatible with GENIEX’s network technology. GENIEX uses a variety of different network technologies, including 4G LTE, 3G, and 2G.
If your phone is not compatible with one of these network technologies, you will not be able to use GENIEX.
If you are not sure why GENIEX is not supported on your phone, you can contact GENIEX customer support for assistance.
Supported phones for GENIEX:
Following list of supported phones for GENIEX:
- TECNO CAMON 17P/17 Pro/18/18i/18P/18 Premier/19/19 Pro(4G)/20
- TECNO SPARK 7/7P/8/8C/9/9T/9 Pro/10 Pro
- TECNO POVA 2/NEO
- TECNO PHANTOM X Pro
- Infinix NOTE 10/10 Pro/11 Pro/11S/12/12i/12 VIP/30/30 Pro
- Infinix HOT 10T/10 i/10 Play/12/12i/20/20i/30/30 Play
- Infinix SMART 6 PLUS
- Infinix ZERO X/X Pro
You can always check the GENIEX website for the latest list of supported phones.
Troubleshooting why GENIEX is not supported on your phone:
Here are some additional tips for troubleshooting why GENIEX is not supported on your phone:
- Make sure that you have installed the latest version of the GENIEX app from the Google Play Store.
- Restart your phone.
- Clear the cache and data for the GENIEX app.
- Try connecting to GENIEX from a different location.
- If you are still having trouble, contact GENIEX customer support for assistance.
Conclusion
In conclusion, there are a few reasons why GENIEX might not be supported on your phone. First, your phone may not be on the list of supported devices.
Second, your phone’s operating system may not be up to date. Third, your phone may be rooted or have a custom ROM installed.
Finally, your phone may not be compatible with GENIEX’s network technology.
If you are not sure why GENIEX is not supported on your phone, you can contact GENIEX customer support for assistance.
They will be able to help you troubleshoot the issue and determine if there is a way for you to use GENIEX with your phone. Thanks for reaching. If you have any questions feel free to ask.
Please make Geniex available on Tecno pop’s(Tecno pop 7, pop 7 pro, pop 8 ) please please please please please. Please make it work on all devices, please make it support all devices before the end of the year, if possible, before the end of the month. Please. Thank you as you do so⭐
Aswr I think say na only me sha..it was working before until I mistakenly deleted and I went to download it back it stopped
Geniex did not work on my phone Camon 19. Difficult to configure after installation. Please, I need help.
Am using itel A60s 4+4 gb ram 128gb rom and it’s not compatible with my device
And am worried
It kept saying my phone wasn’t supported , I’m using Huawei Y9s
My is not supported GENIEX and am using tecno spark 7 pls I need help
Me too it saying phone not supported I am using Nokia 5. Pls the developer should let it work For all phone
My too,it does not support my device,please try to make an arrangement for it to support mine,thanks
Using Tecno spark 7 and it’s saying it’s not supported why? My phone Is not rooted
Plz make available on redmi phones please am using redmi phone