Why is my MTN network so slow?

Why is my MTN network so slow? If you’re an MTN subscriber and experiencing slow internet speeds, you’re not alone.

Slow network connections can occur due to several factors, and it’s essential to understand the reasons behind them.

In this guide post, we will explore the possible causes of a slow MTN network and discuss potential solutions to help you improve your browsing experience.

Why is MTN network so slow?

  • Network Congestion

One of the primary reasons for a slow MTN network is network congestion. When there are too many users connected to a particular cell tower or a specific network segment, it can overload the infrastructure, leading to reduced speeds.

MTN network

Network congestion typically occurs in densely populated areas or during peak usage hours when many people are simultaneously trying to access the network.

  • Solution:

If you suspect network congestion, try using your device during off-peak hours when the network is less crowded.

Alternatively, you can switch to a different network mode, such as 3G or 2G, as these modes may have fewer users and offer better speeds.

  • Coverage Issues

Another common reason for slow MTN network speeds is poor coverage. MTN, like any other mobile network provider, has a network of cell towers that transmit signals to provide coverage to their subscribers.

If you are located far away from a cell tower, have obstacles like tall buildings or thick walls, or are in a remote area with limited infrastructure, you may experience weak signals and slow speeds.

  • Solution:

To address coverage issues, try moving to an area with better signal reception, preferably closer to a cell tower.

If you are indoors, moving near a window or an open area may help improve signal strength.

Additionally, you can invest in a signal booster or a network extender to enhance the coverage within your premises.

  • Device Limitations

Sometimes, the slow network experience may not be due to the MTN network itself but rather the limitations of your device.

Older smartphones or devices with outdated hardware may struggle to handle high-speed data connections efficiently, resulting in slower browsing speeds.

  • Solution:

Ensure that your device is compatible with the network’s supported frequencies and technologies.

MTN network

If you have an older device, consider upgrading to a newer model that supports the latest network standards, such as 4G or 5G, for improved performance.

  • Network Settings

Misconfigured network settings can also impact your MTN network speeds. In some cases, your device might be connected to the wrong network mode or have incorrect APN settings, leading to suboptimal network performance.

  • Solution:

Check your device’s network settings and ensure that it is set to the appropriate network mode (e.g., 4G) supported by MTN. Verify the APN (Access Point Name) settings, which establish the connection between your device and the network.

You can contact MTN customer support or visit their website to obtain the correct APN settings for your device.

  • Data Limitations and Throttling

MTN, like other network providers, may implement data limitations and throttling to manage network traffic.

If you have exhausted your data plan’s allocated data or exceeded a certain fair usage policy threshold, your network speeds may be intentionally reduced to prioritize other users.

  • Solution:

Review your data plan and ensure that you haven’t reached any data caps or fair usage limits.

If you find that you have exceeded the allocated data, consider upgrading to a higher data plan or contacting MTN customer support to explore options to restore normal speeds.

  • Network Maintenance and Upgrades

Periodic network maintenance, upgrades, or repairs can impact network performance.

During such activities, certain cell towers or network segments may be temporarily offline or operating at reduced capacity, leading to slower speeds in affected areas.

  • Solution:

If you suspect that network maintenance or upgrades are causing slow speeds, you can contact MTN customer support to inquire about ongoing activities in your area.

They can provide information on any known issues and an estimated timeframe for resolution.

Also Read: Difference Between MTN SME Data And MTN Corporate Data


A slow MTN network can be frustrating, but understanding the reasons behind the issue can help you troubleshoot and potentially improve your browsing experience.

Network congestion, coverage issues, device limitations, misconfigured settings, data limitations, and network maintenance are common factors that can contribute to slow network speeds.

By following the suggested solutions and seeking assistance from MTN customer support when necessary, you can work towards optimizing your network connection for a smoother online experience.

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