Quick Way to Report UBA Dispense Error in 2023 

What’s UBA dispense error and how to report dispense error?,

A dispense error is a term used to describe a situation where an automated teller machine (ATM) fails to dispense money.

The error can occur due to a variety of reasons, such as a malfunction in the machine, incorrect input by the user, or a communication error between the machine and the bank’s servers.

Dispense errors can result in users receiving less money than they requested or no money at all, which can be a frustrating experience for customers.

In such cases, it is important to report the dispense error to the bank or service provider as soon as possible so that the issue can be resolved and the user can be able to withdraw money.

How to Report UBA Dispense Error.

UBA despense error

  • Contact the Bank

The first step to report a dispense error on UBA. Most UBA have a contact number or email address displayed on the machine or nearby.

You can also check the receipt or transaction record for contact information.

  • Provide Transaction Details

When reporting the dispense error, provide transaction details such as the date, time, location of the UBA machine, and the amount of money you requested.

It is also helpful to provide the transaction reference number or receipt number.

  • Explain the Dispense Error

Describe the dispense error you experienced as accurately as possible.

For example, did the machine dispense less money than requested, dispense the wrong denomination, or fail to dispense any money at all?

Providing specific details will help the bank or service provider identify the issue and resolve it more quickly.

  • Follow Up

After reporting the dispense error, follow up with UBA to ensure that the issue has been resolved and that you have received the correct amount of money.

If you do not receive a satisfactory response, escalate the issue to a manager or supervisor.

UBA customer service contact

To contact UBA customer service, you can use the following contact details:

UBA Customer Care Call Centre:

  • Nigeria: +234 700 2255 822
  • Ghana: +233 302 742 211
  • Benin: +229 21 31 34 94
  • Burkina Faso: +226 25 49 67 00
  • Cameroon: +237 243 27 27 27
  • Congo Brazzaville: +242 066 001 707
  • Cote d’Ivoire: +225 2033 7878
  • DR Congo: +243 81 51 51 555
  • Gabon: +241 01 74 00 00
  • Guinea: +224 628 20 20 20
  • Kenya: +254 20 361 1694
  • Liberia: +231 88 62 82 828
  • Mozambique: +258 21 35 37 37
  • Senegal: +221 33 839 05 00
  • Sierra Leone: +232 77 99 00 00
  • Tanzania: +255 22 212 9270
  • Uganda: +256 417 202 002
  • Zambia: +260 211 250 000

UBA Email Support:

  • customerservice@ubagroup.com

UBA Social Media Handles:

It is important to have your account information or transaction details ready when contacting UBA customer service to help resolve your issue more efficiently.

Also Read: Ways To Fund UBA Dollar Prepaid Card In 2023


In conclusion, reporting a dispense error on UBA is important to ensure that you receive the correct amount of money and that the issue is corrected for future users.

By following the steps above, you can help resolve the issue quickly and efficiently.

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