Kuda Bank offers a range of banking services, including savings and current accounts, loans, and budgeting tools, all accessible through a mobile app.
Gone are the days of long queues, paperwork, and high transaction fees.
With Kuda Bank, you can open and manage your bank account from the comfort of your home, and conduct transactions with ease using your mobile phone.
But what happens if you run into issues or have questions about your Kuda Bank account?
Not to worry, Kuda Bank offers robust customer support services to ensure that your banking experience is smooth and hassle-free.
What is Kuda Bank?
Kuda Bank is a digital-only bank that operates in Nigeria. It offers various banking services, including savings and current accounts, loans, and budgeting tools, all accessible through a mobile app.
- Why do you need to know your Kuda Bank account number?
Your Kuda Bank account number is an essential piece of information that you need to conduct transactions, receive money, and perform other banking activities.
How to get your Kuda Bank account number?
If you’re a new Kuda Bank customer, you will receive your account number via email or SMS once your account has been successfully created.
You can also find your account number in the Kuda Bank app by following these steps:
Open Kuda Bank mobile app
- Click on the “Account” icon at the bottom of the screen
- Your account number should be displayed on the screen.
How to check your Kuda Bank account number?
If you’re an existing Kuda Bank customer, you can check your account number by following the same steps as above.
- What if you can’t find your Kuda Bank account number in the app?
If you can’t find your Kuda Bank account number in the app, you can reach out to Kuda Bank’s customer support team for assistance.
You can do this by clicking on the “Help” icon in the app or sending an email to firstname.lastname@example.org.
How to use your Kuda Bank account number?
To use your Kuda Bank account number, you will need to share it with people or companies who want to send you money or conduct transactions with you.
You can do this by providing them with your account number and Kuda Bank’s bank code, which is 302.
What is a Kuda Bank routing number?
Unlike traditional banks, Kuda Bank does not have a routing number. Instead, you can use the bank code (302) when providing your account information to others.
Can you have multiple account numbers with Kuda Bank?
Yes, you can have multiple account numbers with Kuda Bank. There is unique account number for each account number.
How to protect your Kuda Bank account number?
To protect your Kuda Bank account number, you should keep it confidential and only share it with trusted individuals or companies.
You should also avoid sharing your account number on public platforms or unsecured websites.
- What to do if you suspect fraudulent activity on your Kuda Bank account?
If you suspect any fraudulent activity on your Kuda Bank account, you should contact Kuda Bank’s customer support team immediately.
They will guide you through the necessary steps to protect your account and resolve any issues.
Kuda customer care/support
Kuda Bank offers customer support services to its users through various channels, including:
- In-App Help:
Customers can access Kuda Bank’s help center directly from within the Kuda Bank app. This feature allows customers to search for articles and guides that provide answers to frequently asked questions.
- Email Support:
Customers can also reach Kuda Bank’s customer support team by sending an email to email@example.com.
Kuda bank support team used to responds within 24 hours.
- Social Media:
Kuda Bank is active on various social media platforms, including Twitter, Facebook, and Instagram. Customers can reach out to Kuda Bank’s social media team with their queries and concerns.
- Phone Support:
Kuda Bank also provides phone support to its customers. Customers can call Kuda Bank’s customer support team on +234 (0) 700 333 3333.
Phone support is available from 8 am to 8 pm (GMT+1) every day.
- Live Chat:
Customers can also chat with Kuda Bank’s customer support team directly from within the Kuda Bank app.
The live chat feature allows customers to get real-time assistance from a support agent.